Store Policy
RETURNS AND REFUNDS
We stand by the quality of Scum Potion and want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
​
-
Returns: You have 30 days from the date of purchase to initiate a return. The product must be unused and in its original packaging to qualify for a return. Please contact our customer service team to begin the return process.
​
-
Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.
​
-
Exchanges: If you received a defective or damaged item, we’ll gladly replace it at no extra cost. Contact us with details, and we’ll make it right.
WHOLESALE INQUIRIES
Interested in carrying Scum Potion in your store or offering it to your customers? We’d love to partner with you!
​
-
Wholesale Pricing: We offer competitive wholesale pricing for bulk orders. Please reach out to us with your business details, including the quantity you’re interested in, and we’ll provide you with a customized quote.
​
-
Minimum Orders: Our minimum order requirements are designed to ensure you get the best value. Contact us to learn more about our wholesale terms and conditions.
​
-
Shipping: We offer fast and reliable shipping options for our wholesale partners. Shipping costs will be calculated based on the size of your order and delivery location.
​
For more information, please get in touch with our team, and we’ll be happy to assist you with any questions or special requests.
PRIVACY POLICY
Your privacy is important to us. We collect and use your personal information solely to process orders, provide customer support, and improve your shopping experience.
​
-
Information Collection: We may collect your name, email address, shipping and billing address, and payment details when you make a purchase. We do not store your payment information; it is securely processed by our payment provider.
​
-
Information Use: The information we collect is used to fulfill your order, communicate with you about your purchase, and send you updates or promotional offers if you opt in.
​
-
Third-Party Sharing: We do not sell, trade, or share your personal information with third parties, except as necessary to fulfill your order or comply with legal obligations.
PAYMENT METHODS
- Credit / Debit Cards
- Bank Transfer
- Offline Payments